Billing
Cancellation Policy
Last updated: September 18, 2026
Monthly subscription
The Founding plan is a recurring monthly subscription billed in USD through PayPal. There is no automatic free trial in the standard launch flow.
How to cancel
Loyalty Card does not currently provide an in-app cancellation control. Subscription cancellation is handled through PayPal or the payment-management options PayPal makes available for the subscription. If you need assistance locating the subscription, use the support contact provided in your Loyalty Card account or commercial communication.
Effect on access
Loyalty Card synchronizes the subscription status reported by PayPal. Operational merchant features require an eligible subscription status. Access can therefore change when PayPal reports the subscription as canceled, suspended, expired or otherwise no longer active.
Charges and refunds
Canceling is intended to stop future recurring charges according to PayPal's processing of the subscription. Loyalty Card does not promise an automatic prorated refund for a billing period already charged. Any refund required by applicable law remains unaffected.
Payment problems
The Founding PayPal plan may be suspended after a failed billing cycle. When PayPal reports a suspended or otherwise ineligible status, paid operational features can be restricted until the subscription returns to an eligible state or a new valid subscription is established.